If your customer is employed, receiving the same steady
paycheck as eighteen months ago, is there any change in discretionary income?
No.
If Discretionary
income = Gross income - taxes - necessities, then the dollars are still
available to spend. The change in D.I.
is fear. Fear has changed the customer's attitude about spending money on
horses.
In conjunction with your marketing program, sell the value
you offer in your business. You provide
much more to the boarding customer than a clean and bedded stall, feed and
water. You offer atmosphere, community
and emotional relief in the form of recreation.
A therapy that is most effective and greatly undervalued. Your lesson program offers much more than an
improved seat or better lead changes, it offers personal growth, achievement,
and confidence building which are benefits hard to find for youth and adults.
Periodic, thoughtful review of your sources of horse
business revenue and their related expenses help make sound business decisions
in all economies. This work can be
ignored more easily in good times because there is forgiveness due to greater
perceived amounts of discretionary income.
Focus your horse business enterprises on the customer groups
with the ability to pay and understand the complete value you offer.
You can find tips on operating a successful horse business at my site www.ProfitableHorseman.com

I agree that fear is driving the changes in spending habits. And the media is driving the fear!
Jennifer Foster
www.eqbookkeeping.com
Posted by: Jennifer Foster | May 12, 2009 at 11:00 AM